BlackBerry Email

The Methods of Receiving Email On Black Berry

·  BIS / BWC email address. This is the free push email address included with all Black Berry plans. Most common method for consumers/prosumers. Send the email to the free YOURNAME@carrier.blackberry.net email address. This is true push email, as email will show up instantly on the Black Berry (in just 5 seconds in many cases) the moment someone sends it from a desktop computer
. No need to check email, it shows up immediately on your Black Berry screen, SMS-style or pager-style! To access to your @blackberry.net email account, See BWC/BIS Login Instructions.
Tip For Advanced Users: When adding new POP/IMAP accounts to your BWC/BIS account, try entering dummy information for user name/password. This will get you straight to the Advanced Server Page, which allows more configuration such as for Secure Password Authentication, etc.
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·  POP and IMAP email. This is available with all BWC accounts above. The BWC web mail site has a configuration that allows you to enter POP host names, user names and passwords for a certain number of POP accounts. Your BWC will automatically check email every 15 minutes and forward a copy of messages to your Black Berry. This is not true push email; you must send email directly to the @blackberry.net address (or use BES). Information from Black Berry website
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·  Email forwarding. Configure your existing email addresses to automatically forward a copy to your BWC email address (the one ending in blackberry.net). This will allow you to have a different email address while retaining push email capability, for those cases you do not need a BES. For example, G MAIL supports forwarding.
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·  Third party email software such as G MAIL Mobile (G mail via Black Berry Browser). These software behaves as separate clients separate from the Black Berry Messages In box and have trade offs, such as not having vibrate alerts, and/or slower synchronization, and/or user interface issues. However, these clients can be very useful for separating your personal email away from your business email, by providing your Blackberry with a separate, independent In box.
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·  Black Berry Re director. This is a special software program included on a CD included with Blackberry, that you can install on your computer. You can run it on a home computer or office computer
-- just leave the computer on 24 hours a day. The software will watch for new emails arriving in Microsoft Outlook and then automatically forward a copy of these emails to your Blackberry. (No BES needed). But you must keep your computer running 24 hours a day to get copies of your email. As a result, not many people like using this method.
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·  Blackberry Enterprise Server
(BES). If your company gave you your Black Berry, you are probably running on this too as well. This can be purchased as a server for full internal integration with corporate email, (expensive) or as a BES (MDS) Hosting service for more individual integration (cheaper). Mainly used by corporations, although some prosumers have purchased BES/MDS Hosting services
. This is the preferred corporate method of push email, fastest and most secure, and allows you to have your own custom domain names. It interfaces with Exchange Server (or Lotus Domino, or soon Group wise) and allows your Black Berry to automatically mirror your Exchange Inbox. Wireless email sync capabilities means that if you delete email on your Blackberry, it also gets deleted from the desktop. There are other benefits to BES. For example, Version 4.0 of BES also adds wireless over-the--air Address-book/Calendar/Notes/Tasks synchronization. More information for the full corporate version is found here. Alternatively, you can get BES Hosting Service if you don't want to purchase the full server

Receive Email in both pc and bb

You need to set Outlook to leave a copy of emails on the server in order to give the Blackberry a change to recieve them. Assuming you have Outlook 2007 follow the steps below:On the Tools menu, click E-mail Accounts.

1. Click View or change existing e-mail accounts, and then click Next.
2. Select your ISP account, and then click Change.
3. Click More Settings.
4. Click the Advanced tab, and under Delivery, select the Leave a copy of messages on the server check box.
5. Select one of the following options:
   • Remove from server after x days E-mail messages are downloaded to your computer but remain on the e-mail server for the number of days that you specify. This is the most common setting for people who want to read their messages at work but also download them for permanent storage on their home computer. We recommend that you choose the smallest number of days that suits your needs. The longer you leave messages on your e-mail server, the greater the risk of exceeding your mailbox size quota.
   • Remove from server when deleted from 'Deleted Items' E-mail messages are downloaded to your computer but also remain on the e-mail server indefinitely until you delete the e-mail message in Outlook and empty the Deleted Items folder. Just deleting the message doesn't remove the message from the e-mail server.

If you do not select either check box, messages are left on the server indefinitely. You can eventually exceed your mailbox quota, unless you connect to the e-mail server from another computer that has Outlook configured to remove messages from the e-mail server.

6. Click OK, and then click Finish.

How do I change the message and email notifications on my BlackBerry?

Go to your icons, and select 'profiles'.

Scroll down to 'advanced', and select it...
  On the next screen, choose the profile you want to edit. In this example, we'll do 'normal'. Press menu, then select 'edit'...
You will notice multiple items you can edit the notification for. Select the one you want...
On this screen, pressing the trackball will allow you to edit each field...
Once you're done, pres the ESC button, and you will be given the option to save 
 
 

BlackBerry  Email  settings

Q:  What do I need to access my email with my Blackberry device?
A:  You can access most internet service provider (ISP) emails through Blackberry Internet Email Service, and you can access corporate email through the Blackberry Enterprise Server. Both require an email service plan.

Q:  Do I get real-time access to email with my BlackBerry device?
A:  BlackBerry Enterprise Server gives you real-time access to email on your device. Blackberry Internet Email Service requests email from your ISP at regular intervals, so you might experience a slight delay.

Q:  Can I access my personal email account with my Blackberry device?
A:  Yes, only if your ISP is POP3- or IMAP-capable. Many ISPs allow their email to work with the Blackberry Internet Email Service.

Q:  Can I access the Internet using my Blackberry device?
A:  Yes. You can access any Web site that has been optimized for access on a mobile device using either html or wireless access protocol (WAP).

Q:  Do Nextel handhelds provide a secure solution for my email?
A:  Yes, if you use Blackberry Enterprise Server. It protects your email through Triple DES security from end-to-end.


Q:  Can I view attachments in email with my Blackberry device?
A:  You can view attachments on your Blackberry. However, you will not be able to edit attachments.

Q:  Are there other ways to message on a Blackberry besides sending/receiving email?
A:  Your BlackBerry device supports other means of messaging including SMS (receive only), Multimedia Messaging Service (only Blackberry 7100i supported at this time), PIN-to-PIN (across all Blackberry devices), and Instant Messaging (Blackberry Messenger and Yahoo! Messenger).

Q:  When sending messages using the BlackBerry Internet Service, can an auto-signature be used?
A:  Yes. After logging into the BlackBerry Internet Service, select "Options".

Q:  If I have an email problem, how do I know whether to contact my email ISP or Sprint?
A:  If you can send yourself a PIN-to-PIN message (using the following steps), your Blackberry device and your Blackberry service are working properly. In this instance, contact your email ISP.

1. Go to Messages.
2. Click Compose PIN.
3. Type your PIN number (to locate your PIN number, go to Options/Status).
4. Click Send.

If you were unsuccessful sending yourself a PIN-to-PIN message, see "Why can't I send or receive email messages?" below.

Q:  Why can't I send or receive email messages?
A:  If you can't send or receive emails with your Blackberry device, verify that you have:
Wireless coverage
Set up your email account
A mailbox that is not full
Set Microsoft Outlook® to leave emails on the server
The correct password
Refreshed your link to your Blackberry Enterprise Server
Refreshed your link to your Blackberry Internet Email Server

Q:  How do I verify if I have email coverage?
A:  Verify that your device is connected to the Nextel National Network and that you are in a wireless coverage area. The four letters appearing in the top right corner of your screen will identify the type of coverage available in that area:
NXTL — You have coverage for emergency calls, SMS messages, phone, Direct Connect, email and PIN messages, and browser.
NxTL — You have coverage for emergency calls, SMS messages, phone, email and PIN messages, and browser (all but Direct Connect).
NXTl — You have coverage for emergency calls, phone and Direct Connect.
Nxtl — You have coverage for emergency calls and phone.
nxtl — You do not have coverage.

Q:  How do I set up an email account?
A:  Verify that you have set up an email account for use with your Blackberry device. See "Set up your Email" in the Nextel Welcome Guide (1.2MB PDF) for more information.
 
Q:  How do I know if my mailbox is full?
A:  Your Blackberry Internet Email Service Account has a size limit. The available space is shown on your Home page when you log in.
To avoid reaching the limit, delete items from your mailbox regularly or set up auto-aging rules for message deletion. To set up auto-aging rules, click on Manage Folders and then select your folder.
 
Q:  How do I set Microsoft Outlook® to leave emails on the server?
A:  If you leave Microsoft Outlook open on your desktop and it is configured to pull email from your email provider server, Outlook may be removing it from the server before your Blackberry device has a chance to copy it. Blackberry is set to pull emails from the server every 15 minutes.
You can fix this problem by setting your Outlook to pull emails at a longer interval, such as once a day. Consult your Outlook 'Help' documentation for further instructions.
 
Q:  I recently reset my password but my email still doesn't work. What's wrong?
A:  If you reset your password with your email provider, you must also reset it with the Blackberry Internet Server. Your Blackberry account needs the correct password to access your email.
 
Q:  How do I refresh my link to my Black Berry Enterprise Server?
A:  To refresh this link, you may need to update your service books. A service book is a set of instructions that your Black Berry uses to turn on/off certain capabilities and features on the device. For example, if your Blackberry is missing the Web Client [CMIME] service book, your Black Berry probably will not receive third-party email. To update your service book:

1. Select Options.
2. Select Advanced Options.
3. Select Host Routing Table.
4. Click your track wheel and select Register Now.

If this does not solve your problem, your encryption key may not be working properly. Contact your System Administrator for help.
 
Q:  How do I to refresh my link to my Blackberry Internet Email Server?
A:  Verify that your Blackberry device is ready to receive email from your Internet Server:

1. Click Options. (For the Blackberry 7100i, click Options, then click Advanced Options.)
2. Click Service Book.
3. Check if you have a Web Client [CMIME] option.
4. If not, you must resend your service book by selecting Options. (For the Blackberry 7100i, select Options, then select Advanced Options.)
5. Select Host Routing Table.
6. Click your track-wheel and select Register Now.

You can also send service books to your Blackberry device from your Web Client.

1. Click the Profiles tab.
2. Click Send Service Book button.

Note: For more help with sending and receiving email messages, in the messages list click the track-wheel. Click Help > Email Messages.
 
Q:  How can I integrate my Blackberry device with a corporate email account if I do not have access to a Blackberry Enterprise Server?
A:  If you use Microsoft Outlook® with an email account on a Microsoft Exchange Server (v5.5 or later), your System Administrator might let you install the Blackberry Desktop Re-director on your computer to integrate your Blackberry device with your email account. When you install the Blackberry Desktop Software, select Blackberry Desktop Re-director as your message redirection option.
If your System Administrator does not provide you with an enterprise activation password, you can install the BlackBerry Desktop Software on your computer to integrate your device with your email account. To install the desktop software, the following system requirements must be met:
Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later
Windows® 98, Windows ME, Windows 2000, or Windows XP
Available USB port
If you use Windows 98 (not Windows 98 Second Edition), for the USB driver to operate as expected you must download the DCOM 98 version 1.3 update.

1. Insert the Blackberry Desktop Software Installation CD into your CD drive.
2. Complete the on-screen instructions.
3. Select Blackberry Enterprise Server or Blackberry Desktop Re-director as your account integration option.
4. Select Blackberry Enterprise Server as your message redirection option.
5. When the installation is complete, connect the smaller end of the USB cable to your device.
6. Connect the larger end of the USB cable to an available USB port on your computer.
7. From the Windows task-bar, click Start.

 
Q:  Does my laptop have to be connected to the network to receive new emails?
A:  If you use Blackberry Desktop Re director, your laptop must be turned on for it to forward emails to your Blackberry device.
 
Q:  I just changed my BlackBerry device and I can't connect to my email. What should I do?
A:  You must update your BlackBerry 7100i's PIN on your Blackberry Internet Email Service account in order to direct email to the new unit.

1. Go to BlackBerry Internet Email Service and select Access Black Berry Internet Email Service in the right column.
2. Log in and select Profile.
3. Select Change Hand held.
4. Complete the PIN and IMEI information boxes. (To find the PIN and IMEI, select Options from the Blackberry 7100i's home page and then select Status. Type the PIN and IMEI from the Status screen into the Black Berry Internet Email Service profile.)
5. Click Submit.

Email signature changing

1. In a message list, press the Menu key.
2. Click Options.
3. Click Email Settings.
4. If necessary, change the Message Services field.
5. Set the Use Auto Signature field to Yes.
6. In the text box that appears, type a signature.
7. Press the Menu key.
8. Click Save.

How to deactivate Email account

Go options, advanced options then service. You should then see the email address there if it is still on the phone, highlight them and hit the BB menu and you will see a delete option.

Go to Verizon's BIS site and change the device setting if you got another blackberry. If not you can delete the email account from there