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Monday, August 30, 2010

Enterprise Server - Duplicate Messages

I found my own solution, don't know if its the best but it works.

1) Activate your Blackberry with your Enterprise Server
2) Go to Options, then E-Mail Settings
3) Create a account, and add your Enterprise Server email address (the address you are recieving email from work)
4) Now go to LINK select your provider
5) Login with the username and password you create to add the email account in step 3
6) From the list, select the filter icon (looks like a funnel) for the Enterprise Server email address.
7) Select "Do not forward messages to device"

You should no longer recieve duplicate messages.


Logic: Enterprise Server is already sending you the message to your device, but requires you to add your corporate email account if you want it to look like you are sending from your corporate account. When you add your corporate account it will now be syncing the Enterprise Server mail and the account you added just to be able to send from your corporate account and this makes it show duplicate in your default mail folder.

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